Terms of Service
Effective November 10, 2026 · Contact: aaronwise@aaronwiseai.com
1. Agreement and operator
These Terms govern your access to TOKNADO, operated by Aaron Wise and AaronWiseAI (“we,” “us,” or “our”). TOKNADO and AaronWiseAI are protected brand names. By creating an account, purchasing a plan, obtaining a key, or using the service, you agree to these Terms on your own behalf and, where applicable, for your organization.
2. Service and acceptable use
TOKNADO provides an OpenAI-compatible API gateway that routes requests through a managed pool of third-party and internal infrastructure. You must comply with applicable law, respect usage limits, protect your credentials, and not abuse, reverse engineer, interfere with, resell unauthorized access to, or use the service for unlawful, harmful, or infringing activity.
3. Availability, disruptions, and changes
We work to provide dependable service, but availability, latency, model access, capacity, and features are not guaranteed. Disruptions may result from events outside our reasonable control, including upstream-provider outages, network failures, security incidents, maintenance, force majeure, government action, or third-party infrastructure failures. Lost time, reduced throughput, unavailable models, and interruptions caused by those events do not create a right to service credit, refund, or damages. We may modify, suspend, or discontinue any part of the service at any time where reasonably necessary, including to protect users, comply with law, manage capacity, or address security or operational risk.
4. Billing and refunds
Fees are due in advance and are generally non-refundable except where required by applicable law or expressly agreed by us in writing. We may suspend or end access for nonpayment, chargebacks, fraud, misuse, or violations of these Terms. Ending, suspending, or changing the service due to events outside our control does not entitle you to a refund or credit.
5. Disclaimers
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, CONTINUITY, AND ERROR-FREE OPERATION. You are responsible for independently reviewing outputs and for your applications, data, decisions, and legal compliance.
6. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, AARON WISE, AARONWISEAI, TOKNADO, AND THEIR AFFILIATES, CONTRACTORS, AND SUPPLIERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; LOST PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS INTERRUPTION; OR ANY CLAIM ARISING FROM USE OF OR INABILITY TO USE THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE AMOUNT YOU PAID US FOR THE SERVICE IN THE THREE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. Nothing in these Terms limits liability that cannot legally be excluded or limited.
7. Indemnity
To the maximum extent permitted by law, you will defend, indemnify, and hold harmless Aaron Wise, AaronWiseAI, and TOKNADO from claims, losses, liabilities, damages, and reasonable costs arising from your use of the service, your content, your applications, or your breach of these Terms.
8. Termination
You may stop using the service at any time. We may suspend or terminate access immediately for a breach, security concern, legal obligation, operational necessity, or cause outside our reasonable control. Sections intended by their nature to survive termination will survive.
9. Governing law and disputes
These Terms are governed by the laws of the Commonwealth of Pennsylvania, USA, without regard to conflict-of-law rules. Subject to applicable mandatory consumer law, exclusive venue for disputes will be the state or federal courts located in Pennsylvania, and you consent to their jurisdiction. If local law gives you non-waivable rights, those rights remain unaffected.
10. Global use, changes, and contact
The service may be used globally, but you are responsible for complying with laws applicable to you and your users. We may update these Terms by posting a revised version and changing the effective date; continued use after the effective date is acceptance. If any provision is unenforceable, the remaining provisions remain effective. Questions or legal notices: aaronwise@aaronwiseai.com.